Terms and Conditions
The terms that apply when you use our store.
Store operator
This store at novawavee.shop is operated by Novawavee, Avenue De Paris, Bat A, Appt 3, 62980 Noyelles-Lès-Vermelles, France. Customer service: [email protected].
Products & prices
Product pages describe the item, color, dimensions, materials, care and price in U.S. dollars. Please review the details before submitting a purchase request. Colors may appear differently across screens. The price and applicable charges shown for a purchase must be reviewed at checkout. Changes to displayed prices do not alter an already accepted order.
Payment authorization
When you submit a payment through an available payment service, you authorize the charge displayed at checkout to the payment method you provide. You must be entitled to use that payment method. A purchase requires a valid payment authorization and order acceptance; submitting information alone does not establish that a payment has completed or that an order has been accepted.
Order acceptance & fulfillment
An accepted order is subject to the product, delivery details and charges agreed for that order. A submission acknowledgment is not by itself confirmation of acceptance unless it expressly confirms acceptance. If an issue prevents fulfillment, please contact us to coordinate an appropriate resolution. Nothing in these terms establishes an additional unilateral cancellation or refund restriction.
Delivery
Delivery is limited to the contiguous 48 United States and Washington, D.C., excluding PO Boxes and military addresses. Standard shipping is free. Handling takes 1–2 business days and transit after dispatch takes 3–4 business days. See the Shipping Policy for the fixed UTC−6 cutoff, business-day calculation and estimated total timing.
Returns & refunds
The Return & Refund Policy forms part of these terms. Return requests are accepted within 30 days of receipt, subject to the conditions in that policy. Different treatment applies to damaged, defective and incorrect items. No restocking fee applies. Approved refunds after receipt and inspection are made to the original payment method within 10 calendar days.
Use of the website
Use the store lawfully. Do not interfere with its operation or submit information you are not entitled to provide. Original store content and branding may not be reused in a way that infringes applicable rights.
Privacy & mandatory rights
Our Privacy Policy and Cookie Policy describe relevant data practices. These terms do not exclude or restrict consumer rights that cannot lawfully be excluded or restricted.
Questions
For product, order, delivery or refund questions, contact [email protected].